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FREQUENTLY ASKED QUESTIONS

(actual questions from people)

Question #1: What's the advantage of booking a party versus showing up and letting the kids have fun without booking a party?

Answer:  All of our Party Packages provide you with the use of our  facility in a separate room (party room).  We do not allow any outside food, drink, or party gifts into our facility unless a party is booked with our facility.  For booked parties, we allow cakes, cookies, pies, or cupcakes into our facility as well as gifts. No drinks may be brought into the facility.  All of our packages provide a hostess to assist as needed, such as requesting an intercom message to notify attendees to come to the party room, arranging when food/drinks are brought into the room, requesting additional discounted passes or discounted tokens. or other requests.  The hostess is the contact for anything and she will work with our staff to assist the party as best possible.   Should anyone choose to not book a party and not bring gifts or food/drinks into our facility, we welcome them to enjoy the facility and all the fun they can stand.

Question #2:  How much does it cost to play or ride the amusements at Excalibur?

Answer:  We feel our customers are smart so we don't try to gimmick you with a price that doesn't include tax.  You want to know how much it costs, so we provide you with the price that includes tax.  We are setup much like an amusement park where all rides are paid for with tickets.  Each ticket costs $1.  Rock Wall Climbing costs 3 tickets.  Mini Golf costs 3 tickets.  Laser Tag costs 4 tickets.  A Go-Kart ride costs 4 tickets.  In party packages, each activity is discounted to 3 tickets.  During the weekdays we may have specials that have yet to be determined.  For the Arcade games, they all take tokens that are purchased from a changer machine.  Taxes are already included in these prices.   

Question #3:  Your party packages mention "Activity Passes", what is this?

Answer:  An activity pass is valid for 1 ride on any attraction at Excalibur or may be traded in for 12 tokens.  This is used in lieu of tickets (see FAQ #2) to simplify the discounted rate for activities that applies only to booked party packages (up to 25% discount).  Activity passes are available only to booked parties.  You as the party planner may choose to put the passes and tokens in party bags that are given to the attendees.  Due to the discounted rate, activity passes are valid only for the date of the party.

Question #4:  Can I book Party Package A and just 1 activity pass for the birthday child? 

Answer:  Yes, at any time during your party you can purchase as many activity passes you like at the discounted rate of $3 each.   You can purchase as many as you would like and as few as 1.  The passes are only good for the day of the party and may be used by anyone in your group. 

Question #5:  I want to book a party for my 9 year old son.  Does one of your Party Packages offer a Laser Tag party?

Answer: We do not offer a Lazer Tag party, per se.  In planning a party, it may help to understand our pricing (see FAQ #2) and what an activity pass is (see FAQ #3).  For booked parties, additional activity passes can be purchased and you could have the party goers use the passes for additional rounds of Lazer Tag.  Each Lazer Tag round averages 7 1/2 minutes.   You'll find most of them out of breath after 1 game.

Question #6:  When having a party, is my group required to stay together when riding go-karts or doing other activities?

Answer:  Quite simply, no.  If you'd like to arrange for your group to stay together / play together during rides, discuss this with your party hostess and she will work with our staff to arrange it. 

Question #7: An hour and a half seems a bit long in a party room.  Will the kids be doing something else or do they just have access to the room in case you need that much time for presents/cakes/pizza?

Answer: The kids probably won't stay in the party room that entire time - we expect that.  We simply reserve the room for you and your guests to have a "landing" spot for an hour and a half.  From our experience, nothing is worse than having a party and then being rushed out of the room.  It's almost as if the party is over by having to end the party by putting gifts up, cake up, etc.  We wanted to give more time in each room so that during the party, everyone in the party has a place to go as sort of "your spot" so to keep the group somewhat together and continue the party in an atmosphere where everyone is still together and not thrown out for everyone to go their own way.   

Question #8:  Is there a charge if I invite more than 10 kids?

Answer:  In the past we were setup like other family fun centers, but we listened to our customers and made a change.  There is no extra charge per attendee.  You may invite as many people as you'd like.  Be aware of the room limitations, however.  The party table seats 10-16 kids comfortably depending on age and size.  Though we provide you with 10 drinks and 10 cups of tokens, you may purchase additional drinks, tokens, pizza, etc. from your party hostess.